Legal area

Section i: Terms & Conditions

The rules & regulations outlined below APPLY to all visitors from this website SISTAOFJAC.COM By using this website you the customer will be bound to all of the following rules & regulations. If there is a breach of these rules & regulations, SISTA ÖF JAC reserves the right to seek civil and criminal prosecution to the fullest extent. The SISTAOFJAC.COM website and all of its contents, including without limitation, designs and related intellectual property rights mentioned or displayed on the SISTA ÖF JAC website are exclusive property of SISTA ÖF JAC and are protected by intellectual property, trademark and other laws and international conditions. This website is intended for the customers personal use only. All commercial use is prohibited. The customer cannot use this website SISTAOFJAC.COM, or its content, to any commercial purpose.



Section ii: Service Clientele

For any information you may need, our team at SISTA ÖF JAC is here at your disposal. For our product information to a particular item or our premium service, do not hesitate to contact us.



Section iii: Sizing Chart

The tables below provide information on the sizing of SISTA ÖF JAC garments that will help you decide which size to purchase. Each SISTA ÖF JAC garments is handmade and slight measurement differences are intrinsic to the manufacturing process. SISTA ÖF JAC GARMENT MEASUREMENTS CONVERSION CHART The conversions table below are a guide and estimate only to help you to choose the right size. Below is a body measurement guide to highlight the measurement points, to help you when measuring your body. HOW TO MEASURE BUST Measurement of the bust is taken at the fullest part with arms positioned down. WAIST Measurement of the waist is around the narrowest point of the true wasitline. HIP Measurement of the hip is around the fullest part of the hip. If you are still not sure about the measurements, please contact us for further assistants.



Section iV: Placing an Order

All production is done in house and managed on an item-by-item basis. Therefore, we currently require a process time of two weeks to make your garment, and cannot facilitate a faster turn around. During peak times, our processing time will vary. We'll endeavour to announce these processing times on social media, and a information ribbon above our shop page. If you are concerned about turn around time it would be best to contact us before placing you order. Once you have placed an order, expect to recieve a confirmation email shortly after. Please check that all of the information is correct, and contact us within 24 hours if you believe part of the order to be wrong and contact us if you do not recieve the email. To understand more about our shipping process, refer to Section VI. Although SISTA ÖF JAC do as much foreward palnning as possible to ensure available stock quantity is aligned with in store availabilty, due to the nature of how we recieve our fabric (custom manufactured/ ethically sourced from overseas) we may from time to time experience a delay, or be unable to fulfil your order. In these instances, you will be notified immediately and offered a refund if the new processing time isn't suitable.



Section V: Shipping

DELIVERY WITHIN AUSTRALIA SISTA ÖF JAC offers two domestic shipping options depending on when you wish to recieve your order. Standard Delivery is complimentary for all orders over AUD $100 delivered within Australia. All Australian orders will be fulfilled using Australian Post with tracking. Delivery times are approximate below. Delivery times are based on Metropolitan areas, allow for an extra 1-2 business days for regional areas and Western Australia. INTERNATIONAL DELIVERY International orders will be sent through a courier, and your delivery times are approximate below. When delivery is international, depending on the country of delivery domestic taxes may apply. Please understand these taxes are at the cost of the customer, and SISTA ÖF JAC takes no responsibility for them. If you are unsure if these domestic taxes will apply to you, we encourage you to contact your local authorities for more information on his matter. All orders come with a tracking number, and will be included in your confirmation email. SISTA ÖF JAC is not responsible for delivery delays. The customer accepts all delivery risks. It is your responsibility to notify courier with any claim regarding delivery delays, missing or damaged goods, upon delivery and/or within 3 days.



Section Vi: Payment

CURRENCY All prices shown throughout the SISTA ÖF JAC website are in Australian Dollars. PAYMENT We accept Mastercard, Visa, American Express credit cards, debit cards and Paypal. The charges for any transcations made on SISTA ÖF JAC website are only debited from your card once the checkout process is completed. PAYMENT SECURITY All SISTA ÖF JAC purchases are secure, all transactions made on SISTA ÖF JAC are processed using Stripe. Stripe is an online payment gateway that encrypts your card details in a secure, hosted environment.



Section vii: Refunds and Exchange

A refund or exchange will only be accepted in the instance of a manufacturing or sizing fault. For this reason we are very specific about our measurements on the garment shop page, and encourage you to contact us if their are any concerns. If you believe your item is eligible for a refund or exchange, please contact us within 7 days of delivery to discuss your options and recieve our returns tag. Once we have recieved the item with swing tags, and ensure it does not bear signs of wear or used damage, we will fulfil the refund or exchange request.



Section Viii: Property Rights

The SISTA ÖF JAC website and all its materials including without limitation to its copyrights, designs, photographs, notes, trademarks, logos, scripts, text, artwork, images and videos and audio and all other intellectual property and material rights related to the content of SISTA ÖF JAC website, this also includes the software and all HTML codes contained in the website are the sole property of SISTA ÖF JAC. All such content, designs and related intellectual property rights mentioned or displayed on the SISTA ÖF JAC website are exclusive property of SISTA ÖF JAC and are protected by intellectual property, trademark, other laws and international conditions. Any use, reproduction or redistribution of the above content is prohibited and can result in a civil and criminal prosecution to the fullest extent. It is prohibited to copy or use the above content to any other server, support for publications, location, reproduction, advertising distribution or advertising without SISTA ÖF JAC consent or permission.



Section iX: Privacy Policy

We are committed to respect the privacy rights of our online visitors. We protect the information collected about our online visitors and customers by storing and using the information that our customers and visitors provide us with accordingly. SISTAOFJAC.COM does not sell or share information to third parties, nor use personal information for any reason. If you have further questions regarding our privacy policy, please contact us.